Centrum Broking

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CORPORATE OFFICE

Centrum House Kalina,

Santacruz (East), Mumbai:- 400098

PHONE NUMBER

+91 022 42159000 1800 123 313131

Monday - Friday , 9:30.am - 06:00.pm

EMAIL

customercare@centrum.co.in ebroking@centrum.co.in

Authorised Person list Branch Details

Escalation Matrix - Broking/DP/PMS/Research Analyst

Details of	Contact Person	Address	Direct Contact No.	Email Id	Operational/Working Hours
Customer care (Broking)	Ms. Shruti Kadam	Unit No 1-A,First Floor, Central Plaza,166 C.S.T Road, Kalina, Mumbai – 400098	1800 123 313131	customercare@centrum.co.in ebroking@centrum.co.in	Monday - Friday , 9:30.am - 06:00.pm
Head of Customer care (Broking)	Mr. Rahul Bhatkar	Unit No 1-A,First Floor, Central Plaza,166 C.S.T Road, Kalina, Mumbai – 400098	(022) 6955 9012	investor.grievances@centrum.co.in	Monday - Friday , 9:30.am - 06:00.pm
Customer care (DP)	Ms. Sneha Kharde	Unit No 1-A,First Floor, Central Plaza,166 C.S.T Road, Kalina, Mumbai – 400098	(022) 6955 9098	dpgrievance@centrum.co.in	Monday - Friday , 9:30.am - 06:00.pm
Head of Customer care (DP)	Mr. Sameer Ramesh Kudalkar	Unit No 1-A,First Floor, Central Plaza,166 C.S.T Road, Kalina, Mumbai – 400098	(022) 6955 9099	dpgrievance@centrum.co.in	Monday - Friday , 9:30.am - 06:00.pm
Compliance Officer	Mr. Chintan Madiya	Centrum House, CST Road, Vidyanagari Marg, Kalina, Santacruz (E), Mumbai 400098, INDIA	(022) 42159023	chintan.madiya@centrum.co.in	Monday - Friday , 9:30.am - 06:00.pm
Director	Mr. K Sandeep Nayak	Unit No 1-A,First Floor, Central Plaza,166 C.S.T Road, Kalina, Mumbai – 400098	(022) 6955 9001	ceo.broking@centrum.co.in	Monday - Friday , 9:30.am - 06:00.pm

In absence of response/ complaint not addressed to your satisfaction, you may lodge a complaint with Exchange at NSE and at BSE and at CDSL or at SEBI.

NSE BSE CDSL SEBI

Procedure to file a complaint on SEBI SCORES: Register on SCORES portal. Mandatory details for filing complaints on SCORES: Name, PAN, Address, Mobile Number, E-mail ID. Benefits: Effective Communication, Speedy redressal of the grievances.

Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal/Depository portal.

Registered Office Address : Level -9, Centrum House, C.S.T. Road, Vidyanagari Marg, Kalina, Santacruz (East) Mumbai - 400098. Tel. :- 022-42159000 Email: compliance@centrum.co.in SEBI Single Reg. No.: INZ000205331 (NSE/BSE), DP-CDSL: IN-DP-537-2020 (DP), SEBI Reg. Portfolio Manager: INP000004383, SEBI Reg. Research Analyst: INH000001469, CIN: U67120MH1994PLC078125.

Investors having grievances/ complaints can send their e-mail on contact email ID: investor.grievances@centrum.co.in

You can also lodge your grievances with SEBI at https://scores.gov.in/

Investor Grievance Redressal Mechanism

Client Bank Accounts

Investors are requested to note that Centrum Broking Limited is permitted to receive/pay money from/to investor through designated bank accounts only named as client bank accounts. Centrum Broking Limited is also required to disclose these client bank accounts to Stock Exchange. Hence, you are requested to use following client bank accounts only for the purpose of dealings in your trading account with us. The details of these client bank accounts are also displayed by Stock Exchanges on their website under "Know/ Locate your Stock Broker".

A/c Name(Existing Name)	A/c Name(New Name)	A/c Number	Bank Name	IFSC Code	Branch Name
CENTRUM BROKING LTD - CLIENT ACCOUNT	CENTRUM BROKING LTD UPSTREAMING CLIENT NODAL BANK A/C (USCNBA)	004010200539609	AXIS Bank	UTIB0000004	Mumbai Fort
CENTRUM BROKING LIMITED- CLIENT ACCOUNT	CENTRUM BROKING LTD UPSTREAMING CLIENT NODAL BANK A/C (USCNBA)	00602340027621	HDFC Bank	HDFC0000060	Mumbai Fort

Key Management Personnel (KMP)

Sr. No.	Name Of Key Management Personnel (KMP)	Designation Of KMP	Mobile Number	Email Of KMP	Cell/Tel Of KMP
1	JIGNESH DESAI	CEO & DESIGNATED DIRECTOR	91-9821275175	jignesh.desai@centrum.co.in	022-42159841
2	HEMANG DAGLI	DESIGNATED DIRECTOR	91-9702754111	hemang.dagli@centrum.co.in	022-42159531
3	CHINTAN MADIYA	COMPLIANCE OFFICER	91-9033350294	chintan.madiya@centrum.co.in	022-42159023
4	ROHIT JAIN	CHIEF FINANCIAL OFFICER	91-9833277810	rohit.jain@centrum.co.in	022-42159486
5	SUNITA NARANBHAI GOHIL	COMPANY SECRETARY	91-8591883816	sunita.gohil@centrum.co.in	022-42159058

Attention Investor:

Prevent unauthorized transactions in your demat/ trading account Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile number for all debit and other important transactions in your Demat Account directly from CDSL on the same day. Prevent unauthorized transactions in your account; Update your mobile numbers/email IDs with your stock brokers. Receive information of your transactions directly from Exchange on your mobile number/email id at the end of the day. No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorize your bank to make payment in case of allotment. No worries for a refund as the money remains in the investor's account. KYC is a onetime exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (Broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary. Receive alerts for all debit and other important transactions directly from Exchange/ CDSL on your registered mobile no. /email ID at the end of the day. Investors should be cautious of any misleading advertisements which solicit investments in securities market assuring guaranteed profits. Such advertisements may collect personal data with malafide intention. The investors should take informed decision without being influenced by trading tips. Investors must deal with SEBI registered intermediaries for investments in securities market 1. Stock Brokers can accept securities as margin from clients only by way of the pledge in the depository system w.e.f. September 1, 2020 2. Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from the depository on your email id and/or mobile number to create a pledge. 3. Pay a Minimum of 20% upfront margin of the transaction value or any other amounts as per the Risk Policy of Centrum Broking Ltd to trade in the cash market segment. 4. Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference no. NSE/INSP/45191 dated July 31, 2020, and NSE/INSP/45534 dated August 31, 2020, and other guidelines issued from time to time in this regard. 5. Check your Securities /MF/ Bonds in the consolidated account statement issued by CDSL/NSDL every month. Beware of unregistered Investment advisors, offering assured returns and seeking trading credentials. Advisory for investors : Clients/investors to abstain them from dealing in any schemes of unauthorised collective investments/portfolio management, indicative/ guaranteed/fixed returns / payments etc. ...........